Young People in South East Hampshire have needed our support in managing emotional wellbeing issues since we opened our doors in 1977. There is a range of issues that young people face, most commonly anxiety and family & relationships, but also anger, low self-esteem, low mood, and more.

We put our Young People at the heart of what we do. We offer two primary service streams to tailor to the specific needs of each person we see - one-to-one support and group support. One-to-one counselling is available for as long as the young person needs it. Whilst waiting for counselling our Support Workers contact the young person weekly, to listen and provide information resource that may be of help. We also offer counselling to parents / family of the young person. Group support consists of sessions to teach self-coping techniques, in-school presentations and sessions, drop-ins, and a specific programme for young carers.

Off The Record has a small number of staff, so we couldn't do all of this without our volunteer counsellors, groupwork volunteers and volunteer support workers. Our volunteers are an integral part of our service provision, who give several hours per week of their time to support Young People through their issues. In recognition of this, in 2011 Off The Record received The Queen's Award for outstanding voluntary contribution to the local area. In 2017 we gained the Investors in Volunteers award, certifying our provision of a high-quality volunteer experience.

Our History



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