` Off The Record : What you've told us

Off The Record

South East Hampshire

Free and confidential - counselling, support and information for young people aged 11 - 25


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What you've told us

What young people have told us (in their own words)...

I heard about off the record from a health care professional. Your counseling service, referrals, telephone support and web-site are all brilliant. I have been using the counselling services at Off The Record for a while now. and i think that they are fantastic :-) Highly recommended.

Female client, aged 16 (responding to the on-line questionnaire)



I started visiting Off The Record in October 2006 as I felt I had nowhere else to turn. My GP referred me to Off The Record as she felt that it would really benefit me. Off The Record has helped me continue with my life as I have someone to discuss my problems with. It has made me realize that I have people in my life that I can talk to. In the last 9 months of visiting Off The Record I have learnt not to bottle up my feeling, and take life day by day. I would recommend it to anyone as I feel that I have become a better person within myself with the help of my regular meetings at Off the Record.

A non Client



Off The Record’s drop-in service is brilliant. The information provided was good, and my visits to off the record were helpful to me.

A female client, aged 13-16 (responding to the on-line questionnaire)



When I was 16, I was getting into the drug scene, on the brink of exclusion from school, in trouble with the police and my family. Things were really bad … then I came to Off The Record and with the help of my counsellor I saw that I had choices in how I wanted to live my life. I have since gone to college and am now working as a plasterer with a building firm, I am doing extra hours free of charge to prove myself to my new employers. I plan to buy a van soon to help me with my work and hope to meet a nice young lady to settle down and have a family with. I am a different person to how I was then, I am a happy, confident , young man. I am a good cook and will be a good catch one day when I’m set up, because I like to treat my girlfriend well and be supportive. I know this is down to OTR and I will never forget how you helped me turn my life around and I hope one day to be in a position to join you and help someone else turn their life around.

Ex Client Havant.



"For the first time since I fled my home I have felt like a human being - I thank you for giving me my dignity back". Said to me by a young Algerian refugee I worked with for a period of time at Portsmouth as we finished our work together

Kath J (Volunteer)



I would like to thank everybody for making me feel welcome at off the record. I have been with them for 11 months and they have certainly made me VERY HAPPY. John has made me feel very confident about my personal family. They make everybody feel welcome, greeting them and asking everybody for a nice drink. They are all very funny and polite. We have had some laughs and I just wanted to say how great they are. Thankyou all for your help.

Hayley (age 12)



Off the record is a great place with very friendly and lovely people there. I still go to off the record. I have counselling with Bob every Wednesday. It is nice to have someone to talk to that doesnt know much about you and never judges you for what you have done or for what you do as people that know you very well may do. Also, Bob has given me some good advice :) People at off the record are very chatty when you go in and welcome anyone :) ! They make you feel at home and i always feel comfortable speaking to the people there and having a chat :) I cant say that counselling has changed my life or anything because at the mo it hasnt as I havent been doing it that long. Although, it had helped me and a lot of my friends and family that have also done it. I advise anyone with any problems to consider counselling at off the record :)

Kirstie :)



I heard about OTR from a health care professional and accessed your web site looking for information, help and support Your email service is good!.

Female client, aged 20-25 from Portsmouth (responding to the on-line questionnaire)



I heard about Off The Record from a health care professional. Your counselling service, referrals, telephone support and web-site are all brilliant.

Female client, aged 17-18 from S E Hants (responding to the on-line questionnaire)




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Off the Record South East Hampshire - Registered Charity Number 106475