` Off The Record : What We Promise You

Off The Record

South East Hampshire

Free and confidential - counselling, support and information for young people aged 11 - 25

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We always aim to

  • Put you first
  • Listen to you, and what you want to talk about
  • Support you to enable you to make choices that are right for you
  • Respect you and your confidentiality
  • Be honest about what we can and cannot do
  • Help you access other services if they can help you better
  • Keep you safe whenever you come into our service
  • Only keep information on you that is absolutely necessary
  • Offer you opportunities to tell us what you think about us and the support you receive

To do this we

  • Offer services that you can access when you need to
  • Open at times when other services are often closed
  • Try to see you quickly
  • Regularly keep in touch 
  • Ensure all our volunteers support you in an ethical way
  • Keep our information resources up to date
  • Listen to what you say about us.

Copyright 2016 Off the Record - All Rights Reserved
Off the Record South East Hampshire - Registered Charity Number 106475